Retail TouchPoints
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Holiday Insights Podcast Series
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Holiday
Insights
Series

We’re reaching the heart of the holiday season, and the heat is on. You and your team are making your list, checking it twice and ensuring your omnichannel strategies are seamless, personalized and sheer perfection. The Holiday Insights Series was created to help you get timely holiday trends, results and best practices from the industry’s top experts and influencers. Get ready to create some holiday magic. Subscribe now to get the latest episodes right in your inbox.

Rob Garf
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Episode 4: How To Capitalize On The Mobile Tipping Point

During the holiday season, 66% of online traffic and 48% of orders came from mobile devices. And in 2019, mobile will only play a more paramount role in the shopping journey, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce. Augmented by AI-powered recommendations, voice search and in-store clienteling, mobile has officially reached a tipping point. Are you ready to get your share of sales?

Follow Rob and Salesforce on Twitter:

See all Salesforce holiday research and insights:

EPISODE 04

Featuring: Rob Garf of  Salesforce & Alicia Esposito of Retail TouchPoints

During the holiday season, 66% of online traffic and 48% of orders came from mobile devices. And in 2019, mobile will only play a more paramount role in the shopping journey, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce. Augmented by AI-powered recommendations, voice search and in-store clienteling, mobile has officially reached a tipping point. Are you ready to get your share of sales?

Bryan Gildenberg
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Episode 3: Are Retailers Finally Getting Holiday Experience Right?

The 2018 holiday season has unearthed a number of new trends and has reaffirmed the importance of others. But how will these new rules and realities impact retailers' plans for 2019? Bryan Gildenberg, Chief Knowledge Officer of Kantar Consulting, provides his commentary on what's happened during the holiday season and how retailers can take these developments to create better experiences in 2019.

Follow Bryan and Kantar Consulting on Twitter: 

Check out more research and insights from the Kantar team: 

EPISODE 03

Featuring: Bryan Gildenberg of Kantar Consulting & Alicia Esposito of Retail TouchPoints

The 2018 holiday season has unearthed a number of new trends and has reaffirmed the importance of others. But how will these new rules and realities impact retailers' plans for 2019? Bryan Gildenberg, Chief Knowledge Officer of Kantar Consulting, provides his commentary on what's happened during the holiday season and how retailers can take these developments to create better experiences in 2019.

Brian Solis
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Episode 2: What The Experience Economy Means For Retail

Brian Solis has spent his career studying new consumer behaviors, disruptive technologies and how they impact businesses across industries. Needless to say, he has a lot of opinions about the Retail Apocalypse, the holiday season and why most retail innovation projects fail. We dive into all this and more during this episode of the Holiday Insights Series.

EPISODE 02

Featuring: Brian Solis of Altimeter Group & Alicia Esposito of Retail TouchPoints

Brian Solis has spent his career studying new consumer behaviors, disruptive technologies and how they impact businesses across industries. Needless to say, he has a lot of opinions about the Retail Apocalypse, the holiday season and why most retail innovation projects fail. We dive into all this and more during this episode of the Holiday Insights Series.

melissagonzalez
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Episode 1: Is Your Store the Next Museum of Ice Cream?

Melissa Gonzalez, CEO of The Lion’esque Group, is our go-to expert on all things related to store design, pop-ups and in-store experience. During our conversation, we talk about the evolution of the pop-up, the power of holiday events and why every retailer should create Instagrammable moments in their stores.

EPISODE 01

Featuring: Melissa Gonzalez of Lionesque Group & Alicia Esposito of Retail TouchPoints

Melissa Gonzalez, CEO of The Lion’esque Group, is our go-to expert on all things related to store design, pop-ups and in-store experience. During our conversation, we talk about the evolution of the pop-up, the power of holiday events and why every retailer should create Instagrammable moments in their stores.

Next episode:
January 2019

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