Retail TouchPoints
Bryan Gildenberg

Season 01, Episode 03

Are Retailers Finally Getting Holiday Experience Right?

Featuring: Bryan Gildenberg of Kantar Consulting & Alicia Esposito of Retail TouchPoints

The 2018 holiday season has unearthed a number of new trends and has reaffirmed the importance of others. But how will these new rules and realities impact retailers’ plans for 2019? Bryan Gildenberg, Chief Knowledge Officer of Kantar Consulting, provides his commentary on what’s happened during the holiday season and how retailers can take these developments to create better experiences in 2019.

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Holiday Insights Podcast Series


We’re reaching the heart of the holiday season, and the heat is on. You and your team are making your list, checking it twice and ensuring your omnichannel strategies are seamless, personalized and sheer perfection. The Holiday Insights Series was created to help you get timely holiday trends, results and best practices from the industry’s top experts and influencers. Get ready to create some holiday magic. Subscribe now to get the latest episodes right in your inbox.