Retail TouchPoints
Rob Garf

Season 01, Episode 04

How To Capitalize On The Mobile Tipping Point

Featuring: Rob Garf of  Salesforce & Alicia Esposito of Retail TouchPoints

During the holiday season, 66% of online traffic and 48% of orders came from mobile devices. And in 2019, mobile will only play a more paramount role in the shopping journey, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce. Augmented by AI-powered recommendations, voice search and in-store clienteling, mobile has officially reached a tipping point. Are you ready to get your share of sales?

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