January 7, 2020
The 2019 holiday season was a solid if unspectacular success, with overall retail sales up 3.4% and online sales…
Your Go-To Resource Holiday Retail News For Optimizing Digital-To-Store Shopping Journeys
The holiday season is prime time for your brand to create immersive, relevant and entertaining shopping experiences. But consumer behaviors change when they’re shopping for other people, and they often look for inspiration from a multitude of different channels and sources.
How can your brand successfully understand and respond to customer needs before, during and even after the holiday season? This hub has you covered.
Featured
The 2019 holiday season showed that retailers are eager and willing to step up their experience games, bringing…
Latest Holiday News
January 3, 2020
Shoppers are increasingly aware of returns’ environmental impact, and they want retailers to fix the problem: 82% of e-Commerce…
January 3, 2020
For retailers, the morning-after New Year’s hangover has nothing to do with alcohol and almost everything to do with…
January 3, 2020
Before the first leaf dropped on a cool, crisp autumn day, holiday decorations were already on display in most…
January 3, 2020
As the first of many holiday season sales results come in, it appears e-Commerce continues to be a chief…
January 3, 2020
With more than half of global consumers desiring an online assistant to engage with as they browse products, more…
January 3, 2020
With shoppers expected to return $41.6 billion worth of merchandise bought online this November and December, according to a…
January 3, 2020
Gift buyers are using their phones to search for deals, causing app installs to jump 94% during the holiday…
December 12, 2019
Seeking to give last-minute holiday shoppers a less stressful buying experience, Old Navy is offering on-demand delivery for shoppers…
December 12, 2019
Black Friday has come and gone, but retailers can’t afford to rest on their laurels: seven of the year’s…
December 4, 2019
Cyber Monday sales hit $9.4 billion this year, up 19.7% from 2018, topping the $7.4 billion sold on Black…
December 4, 2019
Black Friday online sales reached a record $7.4 billion, up 19.6% from 2018, with the average order value (AOV)…
December 4, 2019
Amazon is testing a new inventory storage service, designed to help meet holiday demand and its next-day shipping commitment…
December 3, 2019
Costco’s e-Commerce site went down for more than 16 hours on Thanksgiving Day, according to outage tracking web site Down…
November 22, 2019
Industry predictions forecast that e-Commerce sales may rise between 14% and 18% this holiday season, with mobile playing a…
November 20, 2019
For its 2019 holiday toy catalog, Walmart has added a new feature enabling shoppers to scan and purchase the…
November 20, 2019
When it comes to hot shopping days, it doesn’t get much hotter than Black Friday and Cyber Monday. Black…
November 20, 2019
Although 48% of shoppers say they search for a particular brand when they begin an online shopping journey, an…
November 11, 2019
Source. Alizila.com Although Alibaba anticipates sales of $37 billion in goods across its marketplaces during the 11.11 Global Shopping…
November 11, 2019
The holiday season represents anywhere from 20% to 30% of many businesses’ annual revenue. Much of that considerable spike…
November 6, 2019
Harry & David is unveiling a variety of new digital capabilities for the holiday season, traditionally the retailer’s busiest…
November 6, 2019
Specialty toy brand American Girl has unveiled two new in-store micro-experiences in its New York City flagship store in…
October 28, 2019
Losing six days between Thanksgiving and Christmas isn’t putting a damper on holiday spending plans: the average shopper is…
October 28, 2019
Just in time for the holidays, Best Buy will offer free next-day delivery on thousands of items, such as…
October 28, 2019
For the second straight holiday season, Walmart has launched an online interactive ‘Toy Lab’ designed to invite kids to…
October 14, 2019
Many retailers are concerned about the short 2019 holiday shopping season, but Zulily is going in with some built-in…
October 14, 2019
Pictured above: Dana Chery, Sr. Director, Service Cloud Product Marketing at Salesforce, Customer 360 implementation at discusses e.l.f. Cosmetics. Today’s…
October 14, 2019
Back-to-school shopping had historically dominated the retail conversation for the entire summer, and sometimes well into the fall. But…
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