Holiday Insights Series by Retail TouchPoints https://www1.retailtouchpoints.com/podcasts/holiday-insights-series/ We’re reaching the heart of the holiday season, and the heat is on. You and your team are making your list, checking it twice and ensuring your omnichannel strategies are seamless, personalized and sheer perfection. The Holiday Insights Series was created to help you get timely holiday trends, results and best practices from the industry’s top experts and influencers. Get ready to create some holiday magic. Subscribe now to get the latest episodes right in your inbox. Fri, 08 Mar 2019 19:11:24 +0000 en-US hourly 1 https://wordpress.org/?v=5.0.3 We’re reaching the heart of the holiday season, and the heat is on. You and your team are making your list, checking it twice and ensuring your omnichannel strategies are seamless, personalized and sheer perfection. The Holiday Insights Series was created to help you get timely holiday trends, results and best practices from the industry’s top experts and influencers. Get ready to create some holiday magic. Subscribe now to get the latest episodes right in your inbox. Retail TouchPoints clean episodic Retail TouchPoints marketing@retailtouchpoints.com marketing@retailtouchpoints.com (Retail TouchPoints) © 2018-2019. Retail TouchPoints. All rights reserved. Holiday Insights Series by Retail TouchPoints Holiday Insights Series by Retail TouchPoints https://www1.retailtouchpoints.com/wp-content/uploads/2018/11/rtp-holiday-insights-series-podcast-art-1.jpg https://www1.retailtouchpoints.com/podcasts/holiday-insights-series/ Holiday Insights Series by Retail TouchPoints We’re reaching the heart of the holiday season, and the heat is on. You and your team are making your list, checking it twice and ensuring your omnichannel strategies are seamless, personalized and sheer perfection. The Holiday Insights Series was created to help you get timely holiday trends, results and best practices from the industry’s top experts and influencers. Get ready to create some holiday magic. Subscribe now to get the latest episodes right in your inbox. New Jersey, USA Forrester’s Sucharita Kodali Dissects New Retail Risks & Realities https://www1.retailtouchpoints.com/podcasts/holiday-insights-series/05-forresters-sucharita-kodali-dissects-new-retail-risks-realities/ Wed, 06 Mar 2019 23:12:04 +0000 https://www1.retailtouchpoints.com/?p=2305 Every day, retail executives must navigate new shopper behaviors and preferences. But they must also respond swiftly to outside political and economic forces that ultimately impact consumer sentiment and spending.  Is your team prepared to respond and adapt to these new developments as they emerge?   In this interview, Sucharita Kodali, Vice President and Principal Analyst at Forrester, shares her take on the current retail climate, her predictions for 2019, and what executives can do to prepare.  What else is in store for the future of retail? Register today for Forrester’s 3-part webinar series. For more from Forrester on retail, please click here. Every day, retail executives must navigate new shopper behaviors and preferences. But they must also respond swiftly to outside political and economic forces that ultimately impact consumer sentiment and spending. 
 
Is your team prepared to respond and adapt to these new developments as they emerge?  
 
In this interview, Sucharita Kodali, Vice President and Principal Analyst at Forrester, shares her take on the current retail climate, her predictions for 2019, and what executives can do to prepare. 

What else is in store for the future of retail? Register today for Forrester’s 3-part webinar series. For more from Forrester on retail, please click here.

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Every day, retail executives must navigate new shopper behaviors and preferences. But they must also respond swiftly to outside political and economic forces that ultimately impact consumer sentiment and spending.  
Is your team prepared to respond and adapt to these new developments as they emerge?  
 
In this interview, Sucharita Kodali, Vice President and Principal Analyst at Forrester, shares her take on the current retail climate, her predictions for 2019, and what executives can do to prepare. 

What else is in store for the future of retail? Register today for Forrester’s 3-part webinar series. For more from Forrester on retail, please click here.]]>
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How To Capitalize On The Mobile Tipping Point https://www1.retailtouchpoints.com/podcasts/holiday-insights-series/04-how-to-capitalize-on-the-mobile-tipping-point/ Thu, 17 Jan 2019 22:35:11 +0000 https://www1.retailtouchpoints.com/?p=2275 During the holiday season, 66% of online traffic and 48% of orders came from mobile devices. And in 2019, mobile will only play a more paramount role in the shopping journey, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce. Augmented by AI-powered recommendations, voice search and in-store clienteling, mobile has officially reached a tipping point. Are you ready to get your share of sales? Follow Rob and Salesforce on Twitter: @RetailRobGarf @Salesforce See all Salesforce holiday research and insights: Holiday Shopping Report Holiday Insights Hub During the holiday season, 66% of online traffic and 48% of orders came from mobile devices. And in 2019, mobile will only play a more paramount role in the shopping journey, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce. Augmented by AI-powered recommendations, voice search and in-store clienteling, mobile has officially reached a tipping point. Are you ready to get your share of sales?

Follow Rob and Salesforce on Twitter:

See all Salesforce holiday research and insights:

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During the holiday season, 66% of online traffic and 48% of orders came from mobile devices. And in 2019, mobile will only play a more paramount role in the shopping journey, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce.
Follow Rob and Salesforce on Twitter:

* @RetailRobGarf
* @Salesforce

See all Salesforce holiday research and insights:

* Holiday Shopping Report
* Holiday Insights Hub
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Are Retailers Finally Getting Holiday Experience Right? https://www1.retailtouchpoints.com/podcasts/holiday-insights-series/03-are-retailers-finally-getting-holiday-experience-right/ Thu, 20 Dec 2018 20:29:59 +0000 https://www1.retailtouchpoints.com/?p=2060 The 2018 holiday season has unearthed a number of new trends and has reaffirmed the importance of others. But how will these new rules and realities impact retailers' plans for 2019? Bryan Gildenberg, Chief Knowledge Officer of Kantar Consulting, provides his commentary on what's happened during the holiday season and how retailers can take these developments to create better experiences in 2019. Follow Bryan and Kantar Consulting on Twitter: @BryanG_KR @KantarConsult Check out more research and insights from the Kantar team: KantarConsulting.com KRIQ.com Retail Sound Bites Podcast The 2018 holiday season has unearthed a number of new trends and has reaffirmed the importance of others. But how will these new rules and realities impact retailers’ plans for 2019? Bryan Gildenberg, Chief Knowledge Officer of Kantar Consulting, provides his commentary on what’s happened during the holiday season and how retailers can take these developments to create better experiences in 2019.

Follow Bryan and Kantar Consulting on Twitter:

Check out more research and insights from the Kantar team:

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The 2018 holiday season has unearthed a number of new trends and has reaffirmed the importance of others. But how will these new rules and realities impact retailers' plans for 2019? Bryan Gildenberg, Chief Knowledge Officer of Kantar Consulting, The 2018 holiday season has unearthed a number of new trends and has reaffirmed the importance of others. But how will these new rules and realities impact retailers' plans for 2019? Bryan Gildenberg, Chief Knowledge Officer of Kantar Consulting, provides his commentary on what's happened during the holiday season and how retailers can take these developments to create better experiences in 2019. Retail TouchPoints 03: Are Retailers Finally Getting Holiday Experience Right? clean 37:22
What The Experience Economy Means For Retail https://www1.retailtouchpoints.com/podcasts/holiday-insights-series/02-what-the-experience-economy-means-for-retail/ Thu, 15 Nov 2018 21:43:07 +0000 https://www1.retailtouchpoints.com/?p=1887 Brian Solis has spent his career studying new consumer behaviors, disruptive technologies and how they impact businesses across industries. Needless to say, he has a lot of opinions about the Retail Apocalypse, the holiday season and why most retail innovation projects fail. We dive into all this and more during this episode of the Holiday Insights Series. Twitter: @BrianSolis Website: www.briansolis.com Research: Leading Trends In Retail Innovation Brian Solis has spent his career studying new consumer behaviors, disruptive technologies and how they impact businesses across industries. Needless to say, he has a lot of opinions about the Retail Apocalypse, the holiday season and why most retail innovation projects fail. We dive into all this and more during this episode of the Holiday Insights Series.

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Brian Solis has spent his career studying new consumer behaviors, disruptive technologies and how they impact businesses across industries. Needless to say, he has a lot of opinions about the Retail Apocalypse, Brian Solis has spent his career studying new consumer behaviors, disruptive technologies and how they impact businesses across industries. Needless to say, he has a lot of opinions about the Retail Apocalypse, the holiday season and why most retail innovation projects fail. We dive into all this and more during this episode of the Holiday Insights Series. Retail TouchPoints 02: What The Experience Economy Means For Retail clean 29:30
Is Your Store The Next Museum Of Ice Cream?​ https://www1.retailtouchpoints.com/podcasts/holiday-insights-series/01-is-your-store-the-next-museum-of-ice-cream%e2%80%8b/ Fri, 02 Nov 2018 20:57:49 +0000 https://www1.retailtouchpoints.com/?p=1768 Melissa Gonzalez, CEO of The Lion’esque Group, is our go-to expert on all things related to store design, pop-ups and in-store experience. During our conversation, we talk about the evolution of the pop-up, the power of holiday events and why every retailer should create Instagrammable moments in their stores. Learn more from Melissa and the Lion’esque Group: Twitter: @MelsStyles Company Website: The Lion'esque Group Get store design inspo from The Lion’esqe Group’s Instagram: @LionesqueGroup Hear more about Melissa’s thoughts on the future of the store. Melissa Gonzalez, CEO of The Lion’esque Group, is our go-to expert on all things related to store design, pop-ups and in-store experience. During our conversation, we talk about the evolution of the pop-up, the power of holiday events and why every retailer should create Instagrammable moments in their stores.

Learn more from Melissa and the Lion’esque Group:

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01: Is Your Store The Next Museum Of Ice Cream?​ Melissa Gonzalez, CEO of The Lion’esque Group, is our go-to expert on all things related to store design, pop-ups and in-store experience. During our conversation, we talk about the evolution of the pop-up, the power of holiday events and why every retailer should create Instagrammable moments in their stores. Retail TouchPoints clean 24:23