Harry & David Enhances Mobile Speed, Personalization For Holiday 2019
Harry & David is unveiling a variety of new digital capabilities for the holiday season, traditionally the retailer’s busiest time of year. These enhancements are designed to help shoppers find gifts more efficiently and to help the brand strengthen relationships with customers. New discovery features and search options being introduced across the Harry & […]
American Girl Debuts Interactive Micro-Experiences At NYC Flagship
Specialty toy brand American Girl has unveiled two new in-store micro-experiences in its New York City flagship store in Rockefeller Plaza with the help of retail design firm FRCH NELSON. The experiences, which will be open throughout the holiday season, feature: “Julie’s Groovy World,” a pop-up that immerses guests in the life of one of […]
Holiday 2019 Predictions: Retailers Have High Expectations Despite Shortened Selling Season
Losing six days between Thanksgiving and Christmas isn’t putting a damper on holiday spending plans: the average shopper is planning to spend $1,047.83 this holiday season, up 4% from 2018, according to the National Retail Federation (NRF). Sales during November and December are expected to rise between 2.8% and 4.2% over last year, reaching between […]
Best Buy Will Offer Free Next-Day Delivery In Time For Holiday Season
Just in time for the holidays, Best Buy will offer free next-day delivery on thousands of items, such as tablets, headphones, espresso machines and more. Larger items such as big-screen TVs and refrigerators are excluded. As many as 99% of customers will be able to receive free next-day delivery,the retailer said. A $35 minimum purchase […]
Walmart Brings Back ‘Toy Lab’ Ahead Of Holiday Season
For the second straight holiday season, Walmart has launched an online interactive ‘Toy Lab’ designed to invite kids to test the period’s most-wanted toys from their tablet or computer. The launch comes one week after Target revealed it would fulfill e-Commerce orders made through the newly resurrected Toys ‘R’ Us web site. Starting Oct. 15, young shoppers […]
Zulily Reveals Holiday Strategy: Leverage Its Mobile Advantage And Publicize Price Transparency
Many retailers are concerned about the short 2019 holiday shopping season, but Zulily is going in with some built-in advantages. The retailer’s customers tend to start their holiday shopping early in any case, and Zulily’s mobile-first approach will be a good fit for a season when mobile is expected to dominate. Zulily also plans to […]
Salesforce Previews CDP Release, Outlines Top 3 Holiday Trends
Pictured above: Dana Chery, Sr. Director, Service Cloud Product Marketing at Salesforce, Customer 360 implementation at discusses e.l.f. Cosmetics. Today’s businesses still struggle to gain a single, 360-degree view of the shopper despite an overabundance of data: 78% of consumers expect consistent interactions with a business regardless of which department they’re dealing with, yet only 50% […]
As Back-To-School And Prime Day Converge, Can Retailers Create A Second ‘Holiday’ Season?
Back-to-school shopping had historically dominated the retail conversation for the entire summer, and sometimes well into the fall. But the rise of Prime Day in recent years arguably has changed the definition of the season, affecting how early shoppers consider buying school supplies, clothing and electronics. To take just one example, last year’s $4.2 billion […]