Retail TouchPoints

Top 5 Benefits Of Mobilizing Brick & Mortar Stores

In a recent survey conducted by Retail TouchPoints, 73% of retailer respondents said they either already arm their associates with mobile technology, or plan to in the near future. Here are the top 5 benefits of mobilizing your workforce.

1

Increased Customer Satisfaction

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58
OF RETAIL RESPONDENTS
44
OF RETAIL RESPONDENTS

2

Improved Employee Morale

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3

Increased Cross-sells/Up-sells

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42
OF RETAIL RESPONDENTS
28
OF RETAIL RESPONDENTS

4

Increased Average Dollar Sale

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5

Increased Customer Retention/Loyalty

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25
OF RETAIL RESPONDENTS

In addition to arming associates, retailers are deploying other mobile technologies within the store, including:

( HOVER OVER A BAR TO VIEW PERCENTAGE )

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