TOP 5 BENEFITS OF MOBILIZING BRICK & MORTAR STORES
In a recent survey conducted by Retail TouchPoints, 73% of retailer respondents said they either already arm their associates with mobile technology, or plan to in the near future. Here are the top 5 benefits of mobilizing your workforce.
1
INCREASED CUSTOMER SATISFACTION
OF RETAIL RESPONDENTS
58
44
OF RETAIL RESPONDENTS
2
IMPROVED EMPLOYEE MORALE
3
INCREASED AVERAGE DOLLAR SALE
42
OF RETAIL RESPONDENTS
OF RETAIL RESPONDENTS
28
4
INCREASED CUSTOMER SATISFACTION
5
INCREASED CUSTOMER RENETION/LOYATY
25
OF RETAIL RESPONDENTS
In addition to arming associates, retailers are deploying other mobile technologies within the store, including:
5 Holiday Trends That Will Shape 2020 Retail Strategies
The 2019 holiday season showed that retailers are eager and willing to step up their experience games, bringing the best of digital and physical together to engage their customers. Check out this e-Book to discover the five holiday trends that will shape 2020 retail strategies.