Kelly Johnson (Rodek)

Head of U.S. New Client Development

Capital One Shopping

Over the past three years, Kelly has demonstrated exceptional leadership and innovation in the retail industry, particularly in her role at Capital One Shopping.

Kelly spearheaded the creation of a new business development division, significantly enhancing the company’s market footprint and merchant partnerships. This initiative not only expanded the merchant base but also forged pivotal partnerships with major retailers such as Target, Etsy and Wayfair. Kelly’s strategic approach focused on long-term success rather than short-term gains, tailoring solutions that profoundly impacted client growth and satisfaction.

How do you explain your profession to people outside of the industry? What do you find most exciting and/or rewarding about this work?

What are the core requirements of your job and how do you measure success?

What is one notable professional achievement you've made over the past year that you are most proud of?

What professional challenge or failure has stuck with you, and how did you embrace it?

What trend or technology do you believe will have the most profound impact on your work (and the work of your peers) over the next year?

If you could say one thing to your younger self, what would it be?