How do you explain your profession to people outside of the industry? What do you find most exciting and/or rewarding about this work?

Michelle has a unique combination of skills, knowledge, leadership and passion for innovation, making her a remarkable contributor to the ecommerce industry. She aims to push the boundaries of what’s possible in the online retail space, which has helped her drive significant impact within the industry.

Michelle’s visionary leadership and strategic thinking were instrumental in her efforts driving digital transformation initiatives within Logitech, helping the company leverage cutting-edge technologies and innovative solutions to optimize operations, enhance customer experiences and stay ahead of the evolving retail landscape.

Michelle’s data-driven decision-making approach has enabled her to harness the power of data and analytics to gain insights, identify trends and make informed decisions that have positively impacted her organization’s performance and profitability. Her customer-centric approach has been a driving force in creating a seamless and personalized shopping experience for customers, resulting in improved customer satisfaction, loyalty and advocacy. And most importantly, her expertise in launching best-in-class websites and user experiences has set new industry standards, creating intuitive, engaging and visually appealing online platforms that deliver exceptional user experiences from end to end.

What are the core requirements of your job and how do you measure success?

What is one notable professional achievement you've made over the past year that you are most proud of?

What professional challenge or failure has stuck with you, and how did you embrace it?

What trend or technology do you believe will have the most profound impact on your work (and the work of your peers) over the next year?

If you could say one thing to your younger self, what would it be?