How do you explain your profession to people outside of the industry? What do you find most exciting and/or rewarding about this work?

Since day one at Pandora, Megan has launched a number of brand new programs including the Pandora credit card, Pandora listens (customer engagement surveys), franchise onboarding and more. On a daily basis, she exhibits all four Pandora values: Dream, Dare, Care and Deliver.

Megan was nominated for her immense caring for the experiences of Pandora’s consumers and always seeking new ways to learn and improve. She dares to take on new initiatives that are outside of her scope or experience; she dreams of making everyone’s experiences more consistent, positive and impactful; and she overdelivers on all projects she owns or plays part in. Most recently, she led the retail operations team, improving the sentiment of each team member, improving workload and efficiency, streamlining communications to stores, and helping improve overall consumer experience and satisfaction.

What are the core requirements of your job and how do you measure success?

What is one notable professional achievement you've made over the past year that you are most proud of?

What professional challenge or failure has stuck with you, and how did you embrace it?

What trend or technology do you believe will have the most profound impact on your work (and the work of your peers) over the next year?

If you could say one thing to your younger self, what would it be?