Since day one at Pandora, Megan has launched a number of brand new programs including the Pandora credit card, Pandora listens (customer engagement surveys), franchise onboarding and more. On a daily basis, she exhibits all four Pandora values: Dream, Dare, Care and Deliver.
Megan was nominated for her immense caring for the experiences of Pandora’s consumers and always seeking new ways to learn and improve. She dares to take on new initiatives that are outside of her scope or experience; she dreams of making everyone’s experiences more consistent, positive and impactful; and she overdelivers on all projects she owns or plays part in. Most recently, she led the retail operations team, improving the sentiment of each team member, improving workload and efficiency, streamlining communications to stores, and helping improve overall consumer experience and satisfaction.