As a Senior Project Manager, I lead a studio of designers, project managers and strategists in the retail development field, with creative and innovative projects ranging from short-term immersive activations to permanent store rollouts. Working with a diverse array of brands, from digital natives to luxury and heritage brands, soft skills like adaptability, flexibility and strategic thinking are the key to success.
From a measurable metrics standpoint, it’s hard to argue with the number of stores open, on time and under budget. But from a bigger-picture perspective, I measure success based on the level of impact a project has on myself, my team and our clients. Closing out a project with learnings and experiences that improve our processes and further the development of our project managers and designers is highly valuable, and it’s equally important that our brand counterparts end a project feeling as if we are an extension of their team and know that we have their best interests in mind. If I can marry all of that together, then a project has been successful.