Laird may be behind the scenes at Crocs, but she has been instrumental in making its internal organization more streamlined and people-focused. Laird is credited with transforming the delivery of Learning & Development solutions, resulting in an engaged workforce that is in the top 10% against retail benchmarks. Laird also created a number of internal learning series, including Blended Learning Management Training (“Walk the Talk”); Blended Learning Individual Contributor Training (“Find Your Stride”); New Manager Training (“Manager Boot Camp”); and Distribution Center Skills Certification (“Step It Up”). Recently, she built the brand’s three-part “Come As You Are” Inclusion Training Series, which helped employees explore their own diversity and understand different barriers to inclusion, as well as provided employees clear tactics on how each can advocate for inclusion. It is available to all employees through the company’s Learning Management System, which Laird also created.